Car insurance claims in South Africa: What really happens when you claim OUTsurance
R13 /month
- Provider: OUTsurance
Compare the top travel insurance providers in South Africa — see cover, features and typical rates side by side.
22 live offers compared from 16 providers, from R13 /month. Updated daily.
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R28 /month
R28 /month
R500 /year
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Travel insurance covers the financial risks of travelling — medical emergencies abroad, trip cancellation, lost luggage, flight delays and personal liability — in exchange for a premium per trip or an annual multi-trip policy. Emergency medical treatment overseas is the most important benefit, since the cost of hospital care in foreign countries can be enormous and is not covered by South African medical aid beyond limited amounts. For overseas travel it is widely regarded as essential rather than optional.
Travel cover is sold by short-term insurers, banks (often as a benefit on premium cards) and specialist travel insurers, either standalone or bundled with other products. Policies specify medical limits, excesses, covered activities and exclusions such as pre-existing conditions or high-risk sports. Some credit cards include automatic travel insurance when you buy your tickets on the card, though the limits may be modest and conditions attached, so it is worth checking exactly what your card provides.
Emergency medical — covers hospital treatment and medical evacuation abroad.
Cancellation cover — reimburses non-refundable costs if you must cancel or cut short a trip.
Baggage and delay — pays for lost luggage and significant travel delays.
Personal liability — covers legal costs if you injure someone or damage property.
24-hour assistance — access to emergency helplines and support wherever you are.
Check the medical and evacuation limits are high enough for your destination, as some regions and visa requirements demand substantial cover. Compare excesses, cancellation limits and exclusions for pre-existing conditions and adventure activities like skiing or diving. Decide between single-trip and annual multi-trip cover if you travel often, and check whether your bank card already provides insurance and whether that cover is sufficient for your trip before paying for a separate policy.
Discovery Insure, Standard Bank Insurance, Hollard, OUTsurance, Momentum, Old Mutual and Sanlam all offer travel cover, alongside specialist travel insurers focused solely on this product. Premium bank cards frequently bundle basic travel insurance as an account benefit. Compare the specific policy limits, exclusions and excesses, since brand alone does not indicate the depth or suitability of the cover for your destination. For long-haul, high-cost destinations or trips involving sports and older travellers, a specialist policy with high medical and evacuation limits is usually a better fit than basic bundled card cover.
Premiums depend on age, destination, trip length and cover level; a typical single-trip policy in this market is priced around R500, with annual multi-trip cover, higher medical limits and older-traveller policies costing more. Adventure-activity add-ons and higher limits raise the premium further. Compare the cover limits, not just the price, since the cheapest policy can leave large gaps in exactly the areas you most need protection.
Travel insurance is a short-term insurance product regulated by the FSCA for conduct, with insurers supervised by the Prudential Authority. Policies must disclose exclusions clearly and meet Treating Customers Fairly principles. Material non-disclosure, such as failing to declare a pre-existing condition, can void a claim. Disputes can be referred to the short-term insurance division of the National Financial Ombud Scheme.
Does medical aid cover me abroad? Only to limited amounts, so dedicated travel insurance is strongly advised. Are pre-existing conditions covered? Often excluded unless declared and accepted by the insurer. Does my card include it? Some premium cards do, but check the limits are adequate for your trip.
The cheapest Travel Insurance in South Africa is R13 /month from OUTsurance.
Giraffy tracks 5 travel insurance products across OUTsurance,Standard Bank Insurance insurers in South Africa. The lowest tracked price is R13 /month. Compare by cover level and excess, not just price — a very cheap policy may have low medical cover limits or high excesses that leave you underinsured.
At minimum, look for: emergency medical treatment and repatriation (at least £5–10 million), trip cancellation and curtailment, baggage and personal effects, personal liability, and passport/travel document cover. Travel to the US requires especially high medical limits due to healthcare costs.
If you take three or more trips per year, annual multi-trip insurance is almost always cheaper than buying single-trip policies. The annual policy covers an unlimited number of trips up to a maximum trip duration (typically 31–90 days). Check that all your planned destinations and activities are included.
Standard policies often exclude pre-existing conditions or charge an additional premium to include them. Always declare medical conditions when applying — failure to disclose can invalidate your claim. Specialist providers offer cover for conditions like diabetes, heart disease, and cancer, though premiums will be higher.
Most standard policies exclude or limit adventure sports — skiing, snowboarding, scuba diving, and other higher-risk activities require specialist cover or add-ons. If you're planning active travel, check the policy's activity list or take out a specialist policy that explicitly includes your planned activities.
The excess is the amount you pay towards each claim before the insurer pays the balance. Higher excess = lower premium. Choose an excess you can comfortably afford — if your excess is £200 and your lost luggage claim is £150, you'll receive nothing. Check whether the excess applies per claim or per incident.