Giraffy Intelligence | Giraffy

Giraffy Intelligence

Giraffy monitors what providers offer, what consumers want, and how AI recommends all at the same time.

Companies using Giraffy Intelligence:

BSF Tawuniya Cooperative Insurance Emirates NBD Walaa Cooperative Insurance

The Decision Gap

But decisions are made before customers ever enter your funnel.

Most providers see only:

  • Internal performance metrics
  • Paid acquisition data
  • Conversion outcomes

In competitive financial markets:

  • 30–60% of customers compare options before committing
  • AI systems increasingly shape recommendations
  • Pricing shifts change competitive dynamics instantly

What's missing is external decision intelligence.

Internal data shows outcomes. Giraffy shows the decision environment before outcomes happen.

See the full decision ecosystem before customers choose.

Giraffy Intelligence provides a unified view of supply, demand, and AI recommendation across financial markets. It enables telecoms, banks, insurers, and finance providers to understand how products are positioned, how customers compare, and how decisions are shaped, before the transaction happens.

1

Market Reality Monitoring

What providers offer

  • Live pricing & deal changes
  • Historical trends
  • Competitive positioning
  • Market depth & availability

Structured, real-time monitoring of visible financial offers.

2

Consumer Intent Signals

What people want

  • Comparison behaviour
  • Search demand signals
  • Switching patterns
  • Category interest shifts

Pre-transaction behavioural insight captured at the moment of choice.

3

AI Visibility Tracking

How AI recommends

  • AI ranking visibility
  • Brand recommendation rate
  • Competitive AI share
  • Perception movement over time

Understand how generative AI influences financial decision-making.

1 Market Reality What providers offer 2 CONSUMER INTENT What people want 3 AI PERCEPTION How AI recommends 1–2 SUPPLY–DEMAND FIT 1–3 AI VS MARKET POSITION 2–3 AI INFLUENCE DECISION MOMENT

Interaction Intelligence

1–2
Supply–Demand Fit

See where pricing and positioning align — or fail to align — with real customer demand.

1–3
AI vs Market Position

Identify discrepancies between true market competitiveness and AI-generated visibility.

2–3
AI Influence

Understand how algorithmic recommendations shape comparison behaviour before application.

The Decision Moment

The advantage is not seeing these signals independently — it is understanding how they interact.

Where supply, demand, and AI recommendation intersect, decisions are shaped.

Giraffy operates at that intersection.

Market Monitoring

Giraffy Radar monitors live deals across telecoms, banking, insurance, and finance, updating daily. This powers a structured view of the market, allowing companies to:

  • See their products alongside every relevant competitor
  • Track pricing, eligibility, and positioning changes
  • Understand category level and provider level trends
  • See how markets change over time
Market Monitoring

Customer Experience & Brand Insight

Understanding performance isn't just about price or clicks. Giraffy helps companies understand how their brand and products are experienced at the moment of comparison, through:

  • Real comparison behaviour
  • Brand sentiment indicators
  • Ratings and review signals
  • Drop off and switching patterns

This reveals why customers choose one provider over another. Unlike surveys, this insight is based on what people actually do.

Customer Experience

AI Agent Experience

AI systems are increasingly the first point of financial discovery. Before entering a provider's funnel, customers ask AI tools for recommendations.

Giraffy measures how AI agents evaluate and rank providers across high-intent financial queries, tracking:

  • Recommendation rate across standardised purchase queries
  • Average ranking position in AI-generated comparisons
  • Competitive visibility share versus market peers
  • Query-specific performance across segments
  • Data completeness impact on AI recommendations

This shows how your products are positioned inside AI-generated answers and how that shifts over time.

Rather than anecdotal testing, Giraffy uses structured, repeatable query sets and historical monitoring to turn AI visibility into measurable intelligence.

AI Agent Experience
AI Agent Experience - AI Insights

Decision-Time Visibility

Giraffy shows your brand to customers when they are actively comparing options.

Each product category includes one sponsored position. This keeps comparisons clear and fair, with no auctions and no clutter.

Sponsored placements typically drive around 20% more engagement on the placement itself. Providers also see an additional uplift of around 20% across their organic listings, as increased visibility improves overall brand consideration.

This means more demand at the point of decision, not just more traffic.

Decision-Time Visibility

Who Giraffy Is For

Giraffy Intelligence is used by telecom operators, banks, insurers, fintechs, and consumer finance providers that operate in complex, competitive markets.

Inside these organisations, Giraffy supports teams across the business:

Product teams understand market fit and competitiveness
Pricing teams track positioning and shifts
Marketing teams improve visibility and efficiency
Leadership teams gain a clear external market view

Instead of separate tools and partial data, teams work from a shared view of the market.

Why Providers Use Giraffy

  • Identify underpriced competitors within 24 hours
  • Detect demand shifts before internal data reflects them
  • Understand where AI systems over or under represent your brand
  • Benchmark true market competitiveness, not just internal KPIs
  • Improve pricing, launch timing, and acquisition efficiency

Built for Complex and Intermediated Markets

Giraffy is built for competitive, regulated markets where rules differ by provider, eligibility matters, and data is fragmented.

We track the full market, not a selected subset, with daily structured updates using in house technology. This gives companies a neutral, external view of how markets change over time.

Today, financial decisions are increasingly shaped before a customer visits a provider. They are influenced by comparison environments and AI systems that interpret, rank, and recommend products.

By tracking market reality, customer comparison behaviour, and AI agent evaluation together, Giraffy sits before the transaction, where real decisions are shaped.

Get Started with Giraffy Intelligence

See where you are winning and losing decisions.
Detect competitive shifts before revenue moves.
Understand how customers and AI systems evaluate your products.
Act on market truth, not assumptions.

FAQs

Giraffy Intelligence is the external intelligence layer for household finance markets.